Applying for Reimbursements

In the case where you have had to pay for a medical service that is a covered benefit under your insurance policy, you will be required to submit your receipts, the original bill from the provider where it shows your payment, and the completed and signed claim form. Providing the correct documentation will expedite the processing of your claim.

We recommend that you keep a copy of all documents submitted for your records.

At any time, please feel free to Contact Us for support.

AIA Life Insurance Company Limited

011-86-400-838-3288

If you prefer email communication, please contact an AIA representative at: cn.inquiry@aia.com